01
Capture the enquiry
An intake flow for names, contact details and the service a caller is interested in.
AI PHONE RECEPTION
Stay focused. Keep the conversation going.
Turn incoming enquiries into a clear next step. FOCUS is preparing an AI phone reception pilot for small businesses.
Discuss a pilot →
A clearer handover, from the first hello.
When you are with a customer or in the middle of a job, answering the phone can break your flow. We are exploring a simpler way to collect the details you need to call back prepared.
02
Share approved information
Guidance based on business-approved information, such as opening hours and service descriptions.
03
Support your next step
A concise enquiry summary for your team to review and follow up. Your business confirms prices and appointments.
Illustrative reception flow
- 01A customer calls
- 02Enquiry and contact details
- 03Your team reviews and responds
Start with the calls you receive every day.
We are speaking with hands-on businesses, including auto detailing and coating shops, where the same team handles both the work and customer enquiries. The starting point is your current phone setup and a manageable reception scope.
Pilot enquiries are open. Live voice and telephone integration will be tested before deployment. Language support, forwarding compatibility, data handling, pricing and start dates are agreed after an individual assessment.
Tell us how your calls work today.
Start with your common enquiries and the moments when answering is difficult.
Discuss a pilot →